As we hear time and again, inefficient customer onboarding is a problem that companies face every day. Challenges include minimising the high drop-off rates associated with lengthy sign-up processes, ensuring accurate data in your systems and avoiding manual data input.
Last month, we held a webinar with one of our customers, Smart Pension CTO Sam Barton, to share his story of success. Sam faced these exact onboarding challenges and tackled them by automating Smart Pension’s onboarding process using the DueDil API.
Smart Pension provides auto-enrolment for workplace pensions to UK SMEs. Since launching in May 2015, it has seamlessly signed up 35,000 companies and over 180,000 members using the DueDil API.
In this on-demand webinar, Sam talks through the challenges his team faced and what their solution looks like now, thanks to integrating DueDil into their systems. Sam has enabled his team to avoid the high drop-off rates associated with a long and complicated sign-up procedure for new customers, and achieved a verification process that takes less than 90 seconds to complete. Watch the on-demand version now!
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