01. Situation

Long-haul tour operator Kuoni is a leading provider of tailor-made and luxury holidays, catering to over 80 destinations around the world.

In order to approve customers, Kuoni relied on expensive Experian reports for UK business checks.

These costs prohibited it from validating all customers as desired.

02. Actions

With a live database of every single company in the UK and Ireland, DueDil provides Kuoni with access to comprehensive and reliable business information.

This includes access to inexpensive and complete credit ratings on every company. Using this data, Kuoni can easily validate its business customers, and track customer activity for important changes.

This enables Kuoni to save time, easily adjust credit limits and reduce exposure. Kuoni is no longer limited to running credit checks on high-risk prospects, and is able to take a more proactive approach to the customer validation process.

03. Results

DueDil enables Kuoni to credit check business customers and mitigate risk

Credit check any business to

REDUCE

the exposure to risk

Streamlined checks result in

15%

more customers being passed

Able to continuously

MONITOR

existing customers

DueDil, unlike other validation tools, enables us to monitor our customers financials, alerting us when there is a financial change within their business.

It helps us to monitor credit limits set for customers, and to increase or decrease limits accordingly. [It also gives us] an in-depth view into all the business activities and entities linked to a single business.

Diana Yeboah

Fraud and Merchant Services Manager

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